Expert Areas

3DotSolutions provides services in the following areas:

  • Complete Networking Solution that meets your business needs
  • Operating system or software upgrades on Windows platforms
  • Computer Security: Spyware/virus detection, removal and prevention
  • Software license management and vendor management
  • Microsoft Office
  • Web Development, Back Office Solutions, E-Commerce, Productivity Software
  • Remote monitoring and remote access services
  • Business continuity, data management and backup services
  • Email and Messaging Services
  • Microsoft Terminal Server Applications Deployment
  • Microsoft SQL Server Application support
  • System, Software and Network debugging and repair

IT Infrastructure Environment

3DotSolutions offers free consultations to assess your IT environment requirements. Are you looking for specialized software applications? Developing a web-based business? Upgrading your environment to the latest technologies? We can help.

Our recommendation takes into account your budget, your IT needs, you customer base and your current staffing levels as well as your anticipated staffing levels several years from now.

Let 3DotSolutions set you up with software that meets your business needs. We understand everything from office networking solutions to SQL Server and Microsoft Back Office to dedicated applications designed to provide you with point of sale solutions, accounting and business process management.

Networking

3DotSolutions will build you a secure networking environment for your local network and your internet environment requirements. We will provide necessary resources to maintain a robust and secure network. Our networking solution includes the following services:

  • Assess your current network infrastructure
  • Perform necessary upgrades
  • Test the migration of your current computer systems to the new environment
  • Implement a secure networking environment using industry best practices
  • Perform local and remote monitoring

3DotSolutions is familiar with the latest technologies and best practices to ensure your network is robust and secure. We use state of the art routers and wireless solutions including: SonicWall, Netgear, Linksys and others.

Windows Operating system and software upgrades

No matter which version of operating system you use, we can support your needs. Our experts will ensure your IT infrastructure supports your business requirements for your Windows businesses.

In addition we can help with the following:

  • Windows operating systems from Windows 2000 to Windows 7
  • Windows server operating system from NT4 to Windows 2008 Server
  • Small Business Server
  • Active Directory
  • Microsoft Terminal Services
  • SQL Server Applications

Computer Security

An unwanted virus attack can cripple your business and cause valuable business losses while you wrestle with restoring your computer systems. A robust IT security solution for any size business or any home environment always hinges on the same main issues, namely:

Physical and Electronic Security of:

  • Network
  • Applications
  • Firewall configurations
  • Servers and workstations
  • Network Domain
  • Workgroups
  • File systems
  • User data storage
  • Corporate data storage

A sound security strategy should include continuous automated monitoring of your environment providing intrusion detection and prevention policies. 3DotSolutions provides a thorough forensic analysis of your computing environment before making recommendations for a robust security solution.

Software License Management and Vendor Management

3DotSolutions will work with your vendors to manage your software licenses and software upgrades. Our goal is to take the IT burden off your shoulders so that you can focus on your core business. When you contract 3DotSolutions to take care of your business we will:

  • Work with you and your software vendors to select, install and maintain applications so that your office runs smoothly.
  • Manage all your software licenses and vendor relationships so that you are free to interact with your customers.

Microsoft Office

Ever get confused by which version of Microsoft Office is right for you? Are you paying high prices for the premium version and yet you never use half of the applications? Let 3DotSolutions assess your business and help you save money by getting rid of unwanted applications and ensure you have full access to those that you use the most.

Web Development, Back Office Solutions, E-Commerce, Productivity Software

Every business has unique processes and business requirements. These can be driven by your individual style, your business requirements, your customer needs and your budget. At 3DotSolutions we understand that you don’t want or need a cookie cutter environment. What you need is the best solution to support your business and keep your staff productive.

3DotSolutions will provide a free two hour assessment of your computer environment, your business requirements and your business goals. We will then make you a recommendation for an environment that supports your goals and provides your office staff with tools designed to make them efficient.

Remote Monitoring and Remote Access Services

If you run a small business, chances are there are days when you work around the clock or spend a lot of your time on travel. Having your computer and data in one place while you are somewhere else is not helping your productivity. A remote capability lets you be much more productive than staying in touch with staff through voicemail or email. At 3DotSolutions we can help you set up a computer environment that gives you remote access to your desktop, to your customer contact information and to your accounts data. Call today to speak to a representative or contact us for more information.

Business Continuity, Data Management and Backup Services

We have a saying in the computer business that the world is divided into two types of computer users; those who back up their data and those who don’t. Those who backup are protected while those who don’t sometimes lose everything. We know, we have seen it happen. Backing up requires thought, planning and strategy. You also have to allocate some resource to it. But just stop and think of the consequences to your business if you lose data.

3DotSolutions looks at your total environment to make the right recommendations for your business. We will perform system upgrades and do the maintenance for you. We will even look after your vendor and license agreements. Maintaining an efficient IT solution is like purchasing insurance for your business. Contact us today for a free assessment of your IT environment and recommendation for an IT maintenance contract that includes a thorough backup plan designed to protect your electronic assets.

Web Hosting

Even with a viable backup and recovery strategy, many small offices are constrained by budget and qualified personnel to implement a complete data backup solution that includes offsite storage of critical data. Here in the Greater Los Angeles area we are unlikely to get caught in a hurricane but if some other unforeseen Act of Fate, like a fire, were to take out your computer system you could stand to lose years of hard of work and years of customer records. If your customers are depending on you to keep permanent records such as health records, tax records or their Last Will and Testament, you should be using an offsite storage solution. That could be another one of your own facilities or an online solution.

Several dependable solutions exist today for offloading part of your IT management to companies whose sole purpose is to support your data requirements. Web Hosting is a good solution for small business looking for offsite storage of critical data. Let 3DotSolutions help you determine the strategy that is right for your business.

Email and Messaging Services

An efficient email service is a must for businesses today. To give the best impression to your customers you need an email service that reflects your company name and uses email addresses that are easy to remember like info@3DotSolutions.com. We can help you set up an email Exchange Server so that you can send and receive email. We can also help you forward that account to a web-based email account so you can send and receive messages to your iPhone, Blackberry, PDA, remote desktop, laptop or netbook. We can also help you set up distribution accounts for newsletters and other bulk notices.

Microsoft Terminal Server Applications Deployment

Microsoft Terminal Services provides an efficient way to provide you or your staff with remote services for logging into your office computer from remote locations. It also provides the ability to share applications by logging in remotely to an application running on someone else’s machine – thereby creating a virtual computing environment that the whole office can share. You might also hear it called Remote Desktop Services.

Microsoft Terminal Server runs on Windows or on a MAC OS. 3DotSolutions will help you get it set up in either environment.

Microsoft SQL Server Application Support

Microsoft SQL Server is a powerful database that helps businesses organize and manage data. As part of your backend office, or as part of a specialized application suite, SQL server can help you manage your business applications. 3DotSolutions provides expertise to help you fine tune your SQL server applications for maximum efficiency.

System, Software and Network Debugging and Repair

Is your network sluggish? Do you have a mismatched environment with outdated computers trying to run the latest release software? Are you tired of trying to set up your file sharing protocol? 3DotSolutions can help you solve just about any computer or networking problem. Whether you have a single computer in your home or a corporate intranet supporting a complex computing environment, we can help. Contact 3DotSolutions today and ask for a free assessment of your IT solution.

Residential IT Services

Many homes have more than one computer or a home office where one or more person works from home. You might also share your internet service with a Voice over IP phone, or use it with your cell phone’s wireless capability or your kid’s internet gaming device such as XBOX 360, PSP or iTouch.

Home Computer Environment

At 3DotSolutions we will look at your whole family’s needs and assess those in relation to your in-home office or in-home business needs. We will then make you a recommendation and set up with a network that:

  • Has the right number of ports to support your family’s internet-enabled devices
  • Allows you to share common resources such as printers
  • Accommodates your VOIP connection if desired
  • Accommodates your work computer
  • Accommodates college students’ laptops when they are home for the holidays
  • Has enough bandwidth for you to pay your online bills and research that pressing work project while your middle schooler is online gaming with an internet buddy in Australia
  • Is protected against viruses, Trojan attacks and other backdoor security vulnerabilities

Special Service for Seniors, Disabled Citizens, the Housebound and the Budget Conscious

Being online can be a lifeline to the outside world for the elderly, the disabled, and others who are housebound. Technology today can be daunting and overwhelming. Where do you begin?

Many of our Senior Citizens have never had a wireless network or an online computing environment. We understand that you don’t need a complicated set up and you are nervous about protecting your identity online (and rightfully so).

3DotSolutions will talk you through a solution in words you can understand to get you online and in touch with the world. We will help you understand the minimum configuration you require that is manageable in your budget.

We won’t oversell to you. That’s our promise.

We will set you up with what you need and then quietly retreat into the background until you need us again. Then we will be there to fix, upgrade or install new hardware or software.